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   Area Agency on Aging (Aging & Disability Resource Center)

Upper Savannah Council of Governments’ Area Agency on Aging is designated by the Lieutenant Governor’s Office on Aging as the coordinating and planning body for services for older adults in Abbeville, Edgefield, Greenwood, Laurens, McCormick and Saluda counties. In 2010, the Agency was designated as the Upper Savannah Aging & Disability Resource Center (ADRC).

The primary goal of the ADRC is to develop and promote a comprehensive, coordinated community-based service delivery system with simple access that will improve the quality of life for all older adults in the region and enable them to lead independent lives with dignity in their own homes for as long as possible. 
Five regions in South Carolina initiated the establishment of ADRCs in 2006 with a commitment of three-year funding from the State Unit on Aging. In the 2009-10 fiscal year, the State Unit on Aging committed three-year funding to the remaining five regions of South Carolina, including Upper Savannah. 

The Upper Savannah ADRC will serve as a highly visible and trusted agency serving the community as a place where people can turn for information, assistance and resources on the full range of support options.

Long term support includes a wide range of in-home, community-based, and institutional services and programs that are designed to help seniors and individuals with disabilities.

The ADRC will target seniors and disabled individuals who are at imminent risk of being institutionalized, helping them stay healthy and active in their communities, and supporting families in their efforts to care for their loved ones at home.

Specific objectives of the ADRC are:  

  • Plan, coordinate and advocate for a community-based service delivery system;
  • Maintain and strengthen the quality of life of older adults through community cooperation;
  • Help local communities meet the needs of the rapidly growing older populations;
  • Help older adults remain in their homes; solicit input from Advisory members about aging issues;
  • Provide contract management, technical assistance,
  • Program quality assurance and monitoring services to contracted service providers;
  • Offer resource materials to older adults and their families;
  • Serve as the regional information, referral and assistance focal point offering callers access to services relating to aging and disabilities;
  • Support the S. C. Silver Haired Legislature efforts in the region; provide complaint resolution for residents of long-term care facilities and community education through the Regional Long Term Care Ombudsman Program;
  • Operate the Family Caregiver Support Program, benefiting seniors and children by supporting the adults and older relatives who care for them;
  • Provide I-CARE and Senior Medicare Fraud Prevention programs; and coordinate Senior Farmer’s Market program.

For more about the ADRC, please contact:

Vanessa Wideman, ADRC Director

Services Provided:

  • In-Home Services
    Home Delivered Meals
    Home Care
    Respite Care

Community Services

Adult Day Care Services
Insurance Counseling (I-CARE)
Group Dining
Health and Wellness
Information and Referral
Legal Assistance
Nutrition Education and Screening
Volunteer Opportunities


The Regional Long Term Care Ombudsman investigates and works to resolve problems or complaints affecting residents in nursing homes and residential care facilities.

In an effort to improve the lives of all persons residing in long term care facilities, the ombudsman educates residents and family members about long term care and related issues, advocates for the protection of the resident’s rights, provides training and technical assistance to resident and family councils and facility staff and coordinates efforts with other agencies concerned about long term care.

For assistance contact:

Ericca Livingston, Regional Ombudsman
Upper Savannah ADRC
430 Helix Road
Greenwood SC 29646
864-941-8070 - direct
864-941-8090 - fax
1-800-922-7729 toll free



The Family Caregiver Support Program, funded through the Older Americans Act, is administered by the ADRC. It was developed to address the needs of the ever-increasing numbers of caregivers. The Family Caregiver Support Program is celebrating its 10th year anniversary in 2011.

One in four households in the United States has a caregiving situation involving a senior adult. The caregiver program focuses on caregivers of any age caring for those 60 and older and also on seniors (age 60 and older) who are primary caregivers for their grandchildren (age 18 and younger).

Support is provided to these caregivers by outreach and information to community groups and organizations, by assistance provided to caregivers in accessing available services, and by individual and group counseling, education and training.

Qualified individuals may also benefit from limited respite care which is funded by the program and other supplemental services that help caregivers better care for their loved ones. Services might include, for example, construction of a ramp for accessibility to the home or help with the purchase of incontinent supplies or nutritional supplements.

The design of the program promotes consumer choice and flexibility, building on existing services and resources and including collaboration and coordination with other agencies and community partners. Support for caregivers results in people giving better care to seniors, promoting quality of life and individual choice.

For assistance contact:

Barbara Wright, Family Caregiver Advocate
Upper Savannah ADRC
430 Helix Road
Greenwood SC 29646
864-941-8067 direct line
846-941-8090 fax
1-800-922-7729 toll free



Need Assistance finding help? SC Access and Information Referral Services at Upper Savannah ADRC can assist you to find aging and adult disability services in your community. This is a “One-Stop” shopping service for older adults, adults with disabilities, their caregivers, families and professionals.

SC Access, (Aging and Disability Information) is a web-based resource that will help you identify agencies and programs that offer the services you need in your community.

The Information, Referral and Assistance Program allows you to talk directly to an Information Specialist. This program serves as the clearinghouse for senior resources, programs and services. The Upper Savannah ADRC serves the counties of Abbeville, Edgefield, Greenwood, Laurens, McCormick and Saluda.

For assistance contact:

SuSu Wallace, Information & Referral Specialist
Upper Savannah ADRC
430 Helix Road
Greenwood SC 29646 
864-941-8069 direct 
864-941-8090 fax 
1-800-922-7729 - toll free


The Upper Savannah Area Agency on Aging SHIP program assists anyone eligible for Medicare in choosing the right plan options. Choosing the right prescription and health coverage plan can be very overwhelming. Many factors play a major role in choosing these plans: zip code, actual medications, pharmacies, providers, options for Medigap/Medicare Advantage Health coverage and eligibility for extra help programs from Social Security and Medicaid.

SHIP counselors can assists in this process. SHIP Counselors provide free, unbiased options for Medicare recipients and assist consumers in choosing and enrolling into Medicare prescription drug plans that best meets their needs.

Open enrollment for choosing a Medicare Prescription Plan is from October 15 to December 7 each year. SHIPs also assist eligible participants in enrolling in Extra Help Program (LIS), and Medicare Savings Programs (MSP) which pays the Medicare Part B premium.

The Upper Savannah SHIP program serves Abbeville, Edgefield, Greenwood, Laurens, McCormick, and Saluda counties.

For assistance contact: Kathy Dickerson, CIRS-A Regional SHIP Coordinator Upper Savannah Council of Governments 430 Helix Road Greenwood, SC 29646 Office: 864-941-8061 Toll-Free: 800-922-7729 FAX 864-889-0211 FAX: 864-941-8090 Email:

Senior Medicare Patrol (SMP) Protect yourself from Medicare errors, fraud and abuse Protecting your personal information is the best line of defense in the fight against healthcare fraud and abuse. Every day, consumers get ripped off by scam artists. Medicare and Medicaid lose billions of dollars each year. You can make a difference! Here are some ways to take an active role in protecting your healthcare benefits:

· Treat your Medicare, Medicaid and Social Security numbers like a credit card number. Never give these numbers to a stranger.

· Remember, Medicare doesn’t call or visit to sell you anything.

· Don’t carry your Medicare or Medicaid card unless you will need it.

· Only take it to doctor’s appointments, visits to your hospital or clinic, or trips to the pharmacy.

· Record doctor visits, tests and procedures in your personal health care journal or calendar.

· Save Medicare Summary Notices and Part D Explanation of Benefits. Shred documents that are no longer useful.

Learn to Detect potential errors, fraud, and abuse Even when you do everything right, there is a chance that you could be a target of healthcare fraud. There are a lot of ways that your personal information can be used without your permission.
Here are some steps you can take to detect potential errors, fraud and abuse:

· Always review your Medicare Summary Notice (MSN) and Part D Explanation of Benefits (EOB) for mistakes. You can access your current Medicare account 24 hours a day, simply visit

· Compare your MSN and EOB to your personal health care journal and prescription drug receipts to make sure they are correct.

· Look for three things on your billing Statement: 1) Charges for services you did not receive 2) Billing for the same thing twice 3) Services that were not ordered by your doctor
If you Suspect errors, fraud and abuse, report it. If you suspect errors, fraud or abuse, report it immediately! You will protect other people from becoming victims and help to save your Medicare benefits. Here are the steps you should take to report your concerns and abuse:

· If you have questions about information on your Medicare Summary Notice or Part D Explanation of Benefits, call your provider or plan first.

* If you are not comfortable calling your provider or plan or you are not satisfied with the response you get, you call The National Consumer Protection Technical Resource Center, at the Hawkeye Valley Area Agency on Aging, located in Waterloo, Iowa at Toll Free: 1-877-808-2468 Hours: 9:00 a.m. to 5:30 p.m. Eastern Time, Monday through Friday. E-mail: or contact your Regional SHIP Coordinator for Abbeville, Edgefield, Greenwood, Laurens, McCormick, and Saluda counties: Kathy Dickerson, Regional Senior Medicare Patrol Coordinator Upper Savannah AAA/ADRC 430 Helix Road Greenwood, SC 29646 1-864-941-8061 or TF 1-800-922-7729

Disaster planning for seniors and Individuals with Disabilities
Prepare For Emergencies Now: Information for Older Americans

Preparing Makes Sense for Older Americans. Get Ready Now. The likelihood that you and your family will recover from an emergency tomorrow often depends on the planning and preparation done today. While each person’s abilities and needs are unique, every individual can take steps to prepare for all kinds of emergencies from fires and floods to potential terrorist attacks. By evaluating your own personal needs and making an emergency plan that fits those needs, you and your loved ones can be better prepared. This guide outlines commonsense measures older Americans can take to start preparing for emergencies before they happen. Preparing makes sense for older Americans. Get Ready Now. /

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